Difficult to get them to honor their warrantee. Black and Decker warranties do not hold up. The item started leaking two months after purchase. In order to get them to honor the warrantee you have to cut off the cord from the product send back the plug together with a check for $7.50 to cover shipping.You get to pay to get them to replace their garbage product.
Excellent Tea Kettle! Simple easy and reliable at a fair price. What more could you ask for?The Black & Decker Model JKC650 Tea Kettle $33 at amazon.com is an excellent product that my wife and I heartily recommend. We are tea drinkers and have used this product numerous times a day for at least a couple of years. In that time the kettle has performed flawlessly never failing to bring over two mugs 1.7 liters of water to a boil quickly and easily with no hint of aftertaste.Other reviewers have downgraded this kettle for not having an easytosee indicator light but we find that particular subjective failing of no importance. I mean realistically who is going to stand there looking at a kettle waiting for water to boil? This is a simple appliance it is either on or off and the status of the appliance should be obvious to anyone. When you hear the appliance click off a distinct sound that can be heard anywhere near the kettle the water is ready.
it works but I've owned this kettle for over a year and while it has always worked boils water fast the indicator light on the handle has always been an annoyance AND the lever used to turn it on and off stopped operating properly within just a few months. The lever still works but turning it on could be in either the up or down position I never know and of course because the indicator light is so hard to see that just makes it worse. If you're considering this kettle I suggest you shop further. I'm now looking for one that has a more straightforward on/off switch. This will get donated.
Not a practical design The electric kettle is probably what I use more often in my kitchen. For cooking often needs a full kettle for tea minimal level of water cleaning etc. I've bought this one 9 months ago because I had no other choice in my local Bed Bath and Beyond. From the beginning I never liked the design it is very difficult to visualise the water level as it is hidden behind the handle. Also it uses a little ball to show at what level the water is. You need to tilt the kettle to see it as in low levels of water it gets stuck the on/off led is almost invisible during daylight the lid opens at a closed angle and not at 90o or more as it would be more practical. Even better if it were removable. We live in a very hard water area so we ought to use a water filter to fill in the kettle and I can only do that holding both over the sink. Not practical at all. it takes too long to boil. Very annoying.Good points about this kettle it does not leak if overfilled. And I do it a lot. This is the largest size available even in the UK. concealed heating element detachable from the base cordless stainless steel it worksNext time I visit my mother I'll take this to her as her main use is for making pasta what means a full kettle and her water is very good not hard.Pity I couldn't bring my kettle from London due to wattage difference. Now Amazon research is my only hope to find a decent one for my needs.
Works well slightly difficult to use at first The Black & Deck 1.7L Kettle in Stainless heats water quickly a convenient view window makes it easy to see water level and its two piece design the pot rests on base is extremely convenient. A wide mouth makes filling easy and a well designed spout means little or no drip when pouring.However the on/off indicator light is very difficult to see and the 'on' button doesn't provide any kind of feedback like a click so at first it was hard to tell if it was pushed. After we understood how the kettle works these became minor annoyances. While it would be nice to see the on/off light better I don't this is a dangerous problem.All in all a good product that with a little more refinement from B&D could have been great. Worth buying at a good price but not worth paying a large premium over other kettles for.
Slow and doesn't last Takes forever to boil plus the light on the handle is so dim that you can't see it. Leaks badly in less than a year and the lid opened lasted less than 6 months. All in all not recommended at all.
Best ever! While I didn't purchase this kettle we have two at workand I consider them the BMW of electric tea kettles. I also have two kettles recommended on Amazon but this one is SO much better. Heavier with temperature read out and whistle which my two more expensive kettles do not.
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